Brilliant base for a 6-night stay with knowledgeable staff at the reception desk. Cheap room with neat king-size beds.- Includes a safe, central heating, and a work desk.

This place is simple but tidy, and the staff here are amazing! The location is convenient, just okay. The rooms are always clean and look brand new, plus they have useful amenities like a shower and heating. 🌟

Convenient location makes it easy to get around, and there's parking nearby 😊. The room is spacious and affordable, plus you get complimentary tea and coffee. A great deal!

The staff here was incredibly friendly and helpful, providing me with great recommendations.

The positives include marvellous and easy location and parking nearby. I have stayed in the double room with free tea and tea/coffee.

The bed was exceptionally comfortable, the room was huge and cheap with king size beds. The location was great and easy for first time visitors to Bilbao😀👍

Great value for money, clean rooms with all necessary facilities. Initially, had trouble with the radiator and noise, but quickly resolved. Excellent continental-style breakfast. Helpful staff and easy access to transportation. Could leave bags after check-out.

Very helpful hotel staff. The airline had left our luggage in Lisbon and the hotel staff were very good getting us toothbrushes, toothpaste and other toiletries that we needed until we got our bags back. The small lounge area had great (free) Wifi reception and was a nice place to relax. The room was spacious with a large wardrobe and bathroom. Great power shower and plenty of towels were provided. Very near the train station but as we were only there for the bbk festival I'm not sure how great the location was for exploring the main part of Bilbao.

The reception area is quite shabby and old fashioned which on stepping into the hotel did put us off slightly at first.

The location is very good, it is close to the center so you can visit it without any problem. The staff was incredible, they were very nice, the first day they told us everything worth seeing, they pointed it out on the map and whenever we went back to sleep at night they asked us how everything was.

first day we put the sign on the doorknob to clean and make the room but they didn't even change the dirty sheets, from that day on we hung the sign so they wouldn't make the room again, to make the bed we could do it ourselves. There was one day that we were in the room with the computer in the afternoon and wifi was constantly going off. to the point that we couldn't use it, we went to ask and they told us that it could be because of the repeater but they didn't solve anything so we couldn't continue using it,

My stay at this place was very pleasant, the property was clean, and the room was neat.

This hotel was a brilliant base for exploring Bilbao. Really enjoyed the twin room with king-size beds.3. The property's knowledgeable and efficient staff at reception desk was great.4. Having a safe, central heating, and a work desk were a bonus.5. The location in a cute area was easy, with convenience stores and shops nearby.6. Everything was simply brand-new.

I gotta say, Irala By Pillow really gave me bang for my buck! The room was top-notch and the bed was super comfy. Plus, the location was spot on, within walking distance to all the main attractions. Can't forget to mention the friendly and helpful staff too!

Menu for breakfast could use a little more variety, but hey, everything else was great!

Very convenient building, cheap and trendy rooms.

Beds were a bit small.

The hotel is not situated in the most attractive part of Bilbao. The rooms are quiet small, and very noisy...

Close to the city centre, the room was big enough, and best of all very affordable.

The local area around the hotel was a bit rough. The room we stayed in faces towards a landing area which was a bit dirty and dark. The room is quite dated and had a hint of smell from the blanket.